DC Computers Limited T/A Jupiter IT Solutions (‘Jupiter IT Solutions’ or ‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant Data Protection Regulation and Laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Jupiter IT Solutions registered office is at Shirethorn House, Redcliff Road, Hessle, HU13 0EY and we are a company registered in England and Wales under company number 6269297. We are registered on the Information Commissioner’s Office Register; registration number ZA33696, and act as the Data Processor when processing your data.
Jupiter IT Solutions processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
Jupiter IT Solutions takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: –
You have the right to access any personal information that Jupiter IT Solutions processes about you and to request information about: –
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Jupiter IT Solutions uses Third Parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Harris Lacey & Swain Ltd
We use Harris Lacey & Swain Ltd for Payroll and Accountancy, they act in the capacity of a processor on our behalf. The only information we provide them with is your Name, Address and National Insurance Number to meet business and legal requirements.
For more information about Harris Lacey & Swain Ltd, please read their Privacy Notice at https://hlas.co.uk/privacy-policy/
SolarWinds Worldwide, LLC
We use SolarWinds Worldwide, LLC as a dashboard solution to enable us to provide you with proactive IT support. The only personal information we provide them with is your Name to meet business requirements.
For more information about SolarWinds Worldwide LLC, please read their Privacy Notice at https://www.solarwinds.com/legal/privacy
Cobweb Solutions Limited
We use Cobweb Solutions Limited, as an Email Hosting Platform for clients Hosted Exchange. The only personal information we provide them with is your Name and email address.
For more information about Cobweb Solutions Limited, please read their Privacy Notice at https://vuzion.cloud/terms-conditions/privacy-policy
National Employment Savings Trust
We use National Employment Savings Trust for auto enrolment into the workplace pension scheme.
For more information about National Employment Savings Trust, please read their Privacy Notice at https://www.nestpensions.org.uk/schemeweb/nest/nestcorporation/privacy-policy.html
Jupiter IT Solutions takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –
Jupiter IT Solutions utilise some products or services (or parts of them) that may be hosted/stored in USA, Australia, Singapore & Tokyo, which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes: –
Therefore, when you book a job with us, the personal information you submit may be stored on servers which are hosted in USA, Australia, Singapore & Tokyo. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by Jupiter IT Solutions to protect your data and comply with the relevant data protection laws.
You are not obligated to provide your personal information to Jupiter IT Solutions, however, as this information is required for us to provide you with our services, we will not be able to offer some/all our services without it.
Jupiter IT Solutions only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Jupiter IT Solutions only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
DC Computers Limited T/A Jupiter IT Solutions
Shirethorn House, Redcliff Road , Hessle, HU13 0EY
Tel: 01482 974444
Email: [email protected]
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510
Website Complaint Submission: https://ico.org.uk/concerns/handling/