All of our support contracts come with the latest pro-active technologies to ensure your systems are running to their optimal.
We install our Jupiter IT agent on your Client PCs allowing us to have an up to date asset register on the equipment used in your business. This allows us to produce reports on what equipment you have and allows us to produce an annual suggested replacement plan. Its hard to see where your systems weaknesses are, if you don’t have a map. It also ensures all your Anti-Virus software is up to date and secure. We can even clean viruses centrally; without the need to trouble you!
On top of this, our pro-active agent will inform our helpdesk when any of your machines have any issues, allowing us to perform any necessary maintenance before any serious faults occur. Your client PCs may have had a printing issue and the user was non the wiser, as the fault was fixed in the background. This truly proactive service reduces any unnecessary staff downtime and man hours lost.